Thank you for placing your order with Burgeson Family Farm. Your transaction has been completed, and a receipt for your purchase has been emailed to you. If you have a PayPal account you may also visit your PayPal account to view transaction details.
If you entered your email address under the contact email address on the order form, after the box is mailed you should receive an email from pay-pal which includes information about the address the box will be sent to and a link to the USPS website for real time tracking information on the box. If you ordered boxes sent to several addresses you will receive several emails. Note that the destination address of your box is only shown on the pay-pal email, not on the USPS tracking site. You can also log on to your pay-pal account (if you have one) to obtain tracking information. If you do not receive an email with the tracking information within 2 days of placing your order please contact us by email so we can forward the information to you.
Please be ready to receive your box to protect it from extreme weather or prolonged storage. If you sent Satsumas as a gift please notify the recipient to expect a perishable box from you. You can forward the Paypal email to the recipient so they can track the box. WE DO NOT SEND GIFT ENCLOSURES SO IF YOU DO NOT CONTACT THEM THEY WILL NOT KNOW A PERISHABLE BOX IS COMING AND WILL NOT KNOW WHO IT IS FROM WHEN IT ARRIVES. We can not be responsible for loss of boxes due to theft or exposure to extreme cold, heat or prolonged storage. Remember, mandarins left in freezing weather will be destroyed within a few hours!
If harvest weather conditions are cooperative your order should be received within 1 to 7 business days. Your pay-pal order information can be used to track the box through the USPS. Be ready to receive the box when it arrives if you live in a cold climate.
Thanks again for your support of our farm and please be sure to visit our website at burgesonfamilyfarm.com to receive farm updates.